Privacy Policy

Introduction

This Privacy Policy describes how El Buen Sazon Michoacano ("we," "our," or "us") collects, uses, and shares information about you when you visit our website, place an order, or interact with us in any other way. We respect your privacy and are committed to protecting your personal information.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our website or services.

Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, and payment information when you place an order.
  • Usage Information: We collect information about how you interact with our website, including the pages you visit, the time and date of your visit, and the browser and device you use.
  • Location Information: We may collect information about your location if you allow us to do so through your device settings.
  • Information from Third Parties: We may receive information about you from third-party services, such as our online ordering platform, DevourNow.

How We Use Your Information

We use the information we collect about you for various purposes, including:

  • Processing and fulfilling your orders
  • Providing customer service and responding to your inquiries
  • Sending you promotional offers, newsletters, and other marketing communications (if you have opted in)
  • Improving our website, products, and services
  • Analyzing usage patterns and trends
  • Protecting against fraudulent or unauthorized transactions
  • Complying with legal obligations

How We Share Your Information

We may share your personal information with:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, delivery services, and marketing assistance.
  • Business Partners: We may share your information with our business partners, such as DevourNow, to offer you certain products, services, or promotions.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and to hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your personal information here.

Your Choices

You have certain choices regarding the information we collect and how we use it:

  • Marketing Communications: You can opt out of receiving marketing emails from us by following the unsubscribe instructions in those emails.
  • Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.
  • Access and Update: You can request access to your personal information and ask us to update or correct it.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure, and we cannot guarantee the security of your personal information transmitted to our website.

Children's Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the change becoming effective.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

El Buen Sazon Michoacano
1104 E 12th St
Austin, TX 78702
Phone: (512) 409-3227